Within 30 days of purchase, please provide the original receipt and order number; we will refund the original amount by re-shipping. Contact Customer Service at 612-460-0356. Email: [email protected].  Seasonal Merchandise such as Halloween, Christmas, Easter, etc. must be returned 7 days prior to the holiday in new condition, in original packaging, and with original receipt or order confirmation email and will be refunded to the original form of payment. Custom Printed product is non-refundable. Customer will review and approve designed product before production.